Gold Palais Hotel

My son & I had booked the Gold Palais Hotel in Prenzlauer Berg as our base for a 4 night stay culminating in an evening in the Olympiastadium to enjoy a Coldplay concert. We arrived late one Saturday afternoon in early July and parked for a short spell just across the road to the hotel. Check in was easy and managed by two friendly receptionists, a young man from Nepal and a nice young lady from Poland. Both spoke English. They explained the set up including what to do if we came back after 23:00 and the reception was no longer manned. This included having a key to open the side door and an emergency number... just in case. And they offered us the one remaining car park space in the underground parking area, costing 18,00 per 24 hours. Super. We left our car down there and didn't see it again for 4 days which was great. We had a room on the 2nd floor. The first thing we had to do was to go down to reception and ask them to separate the beds converting them from one double to two singles. No problem. Apart from the relatively comfortable beds, the room was very clean and modern. We had a modern desk, chair and large wardrobe with a safe. We didn't make much use of the largish flat screen TV but were happy that there was free WiFi and enough sockets for all our electronic equipment. There was a kettle and enough coffee and tea to keep us happy. The separate bathroom was also ultra clean and modern. I liked the large, walk in shower with two shower heads, including the rainforest one which needed some repairs during our stay. The free bathroom amenities were from the "Grown Alchemist". All in all, we enjoyed our stay in this very new hotel. Once they've ironed out some of the things mentioned below this will be an even greater place to stay.

The size of our hotel room was enormous. It more than adequately accommodated our family of three, with two separate sleeping areas, a sitting area, desk and large closet. Plenty of space for everyone, and everyone's things. Likewise, the bathroom was very large, with lots of room to store everyone's toiletries. Room was very clean. Beds were comfortable. Air conditioning seemed to work adequately. Windows could open out onto a residential courtyard. Location was very quiet. There wasn't an abundance or variety of restaurants or stores nearby. Very good access to the tram and a nearby taxi stand. Though there was staff present at all times, we didn't really interact with them very much.

the hotel staff are really helpful , I didn't had any issue checking in or out , the location is very close to Alexanderplatz , there is tram line and busses just in front of the hotel takes you to Alexandrplatz and from there you can change to anywhere, very safe area to walk in the evening and even late in the night , many delicious food options in the area and massive park to go for a jog or walk or set and have coffee.

Our dogs had bowls and a bed ready for them in the room - this was great! The hotel was very clean and fairly quiet - I really liked the fact there was no loud music in the foyer. The location was also good and very close to the tram stop.

Very stylish. Comfortable rooms. Squeeky clean and new look. Bathroom area very well designed.